Discussion topic: Upgrade to Sky Max - New Kit
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Message posted on 02 Oct 2025 09:47 PM
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Upgrade to Sky Max - New Kit
I just moved and upgraded to sky max, but did not receive a new wifi box or pods. Do I have to order them?
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Message posted on 02 Oct 2025 09:51 PM
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Re: Upgrade to Sky Max - New Kit
Any previous black Sky Hub model would be swapped out for a white Max Hub. No pods are despatched by default: they are claimable retrospectively.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Oct 2025 10:37 PM
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Re: Upgrade to Sky Max - New Kit
Thanks. I have a white hub already. Where do I order a pod?
I use top floor bedroom as an office and need one.
Message posted on 02 Oct 2025 10:55 PM
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Re: Upgrade to Sky Max - New Kit
@ChrisParo Info below and you need to call sky, they will test with you and decide!
getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
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