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Discussion topic: Updating sky q box

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This message was authored by Kat601 This message was authored by: Kat601

Updating sky q box

Had an email to say I need to update the Q box before Christmas,do I need to update the mini boxes aswell , cannot find any information anywhere 


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Updating sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Kat601 

 

I wonder do they mean the sky q broadband router

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Updating sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Kat601 

 

I wonder do they mean the sky q broadband router

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Updating sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Kat601 

 

The sky sky q router no longer compliant with wifi security requirements

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Kat601
Topic Author
This message was authored by Kat601 This message was authored by: Kat601

Re: Updating sky q box

Yes I understand that, I'm just wondering do the mini boxes need updating aswell?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Updating sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Kat601 

 

This has no effect on your sky q tv products if all they want is to give you the latest router

 

Could you post the email removing any personal details

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Updating sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Kat601 

Its old Sky routers especially the Sky Q hub if you've received the email that is going out in batches. There's no need for a Sky Q box or mini box exchange.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Kat601
Topic Author
This message was authored by Kat601 This message was authored by: Kat601

Re: Updating sky q box

Thank you for your help 

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