Unsatisfied

[Agast]

I wish i would have stayed with EE. Worst decision to switch to Sky Broad Band. From day one trouble it's too slow. 30 day cancellation period every call was answered after the 30 day period only AI responds can"t get hold of a human contact. They asked me to get the booster but the story stay's same very bad customer service. I did not expect this from Sky BB.

[Danz994]

Hi there @Agast Thanks for your first post on the Community forum.

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141