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Discussion topic: Unreliable connection

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This message was authored by: Patrick95

Unreliable connection

There are still times when the WiFi signal drops out at the rear of the house. I have placed the extender half way between the hub and rear house location. Is it possible to get a second extender?

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This message was authored by: caesarome

Re: Unreliable connection

Posted by a Superuser, not a Sky employee. Find out more

@Patrick95 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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