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Discussion topic: Unreliable connection
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This message was authored by: Patrick95
Message posted on 11 Apr 2026 03:06 PM
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Unreliable connection
There are still times when the WiFi signal drops out at the rear of the house. I have placed the extender half way between the hub and rear house location. Is it possible to get a second extender?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Apr 2026 04:40 PM
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Re: Unreliable connection
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
Select "No, I still need help" at the bottom on the above link.
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