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Discussion topic: Unhappy

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Avatar for BillyH3
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This message was authored by: BillyH3

Message posted on ‎08 Jul 2025 09:44 PM

Unhappy

Hi

 I made a call to sky to say that I have very limited internet to my house. They arranged for an engineer to visit but I have had no reply as of yet ( now 1 week).

I am also waiting on delivery of a sky mini box as I only have 2No & should have 3No.

I had a router & sky Q box delivered which if I connect I am worried I will lose the limited Wi-Fi I have just now.

This has gone on too long now & I need these issues resolved ASAP?

 

regards

Billy Hardie

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎08 Jul 2025 10:31 PM

Re: Unhappy

Posted by a Superuser, not a Sky employee. Find out more

@BillyH3 

For these issues does anything appear here:

 

https://www.sky.com/ordertracking

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This message was authored by: Chrisee

Message posted on ‎09 Jul 2025 06:27 AM

Re: Unhappy

Posted by a Superuser, not a Sky employee. Find out more

@BillyH3 installing your new Q tv boxes should help the WiFi in your home as as long as you have a black Sky hub the Q boxes act as WiFi hotspots when properly connected. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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