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Discussion topic: Undelivered Sky Hub
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This message was authored by: Roseflame
Message posted on 18 Sep 2026 10:31 AM
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Undelivered Sky Hub
My Sky hub was due to be delivered on Wednesday (16/09/26). My Sky broadband is now active (18/09/26) but I still have no hub. I'm not sure what to do for the best. Royal mail state that it was received at the mail centre here early Wednesday and would be passed to the local delivery office but still no sign and its still appears to be stuck at the mail centre. Can someone please help as I don't want to be etuck in limbo either with no Internet at all or paying for 2 services at the same time as my previous supply is still currently working.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Sep 2026 10:48 AM
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Re: Undelivered Sky Hub
@Roseflame the `sky fibre service should not start to be charged for until it is live. Hopefully the pistman will deliver your hub today if thry dont call Sky to see if they can courierone to you.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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