Reshedule appointment

[Farha1]

I had an appointment with your engineer yet again you have let me down no one has turned up I had appointment at the hospital at 11.30 my husband was supposed to take me.. because your engineer hasn't turned up I have had to take a taxi because I am blind.. you can pay for this too 

I should have been a priority.. 

im so annoyed 😡 

[Daniel0210]

Hi @Farha1 
If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t actually talking to Sky by posting on here.

You will need to contact Sky to rearrange. Use the Accessibility Team contact methods if you've already registered with them.

I can't envisage Sky or Openreach paying for a taxi fare.