Unacceptable Internet

[Allie03]

Hi Team, I am once again finding that I have to hotspot in order to work from home. I try troubleshooting and your app keeps telling me everything is fine but equally we have no connected devices??? I'd like this raised as a complaint. I shouldn't be paying as much as we are each month, only to hit my data plan hotspotting to do work.

[Daniel0210 · Accepted solution]

@Allie03 
You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

You can't complain via the forum. 

It's worth adding that Sky broadband discussed here is a domestic service and whilst Sky are apparently fine with its customers working from home using it for this purpose they won't receive additional or quicker support.