Unable to set up UDP broadcasting

[UDP-novice]

I'm unable to connect a Phillips/WiZ smart bulb via the hub. In the connection troubleshooting it says the below.

I can't find any option in the hub to turn on/permit UDP broadcasting. Can anyone help?

3 - UDP broadcast

If the network test performed by the WiZ app shows an error for UDP, please check in your router settings that UDP broadcast is allowed on your network. This is one of the methods used by the app to pass the Wi-Fi credentials to your lights. Without it, pairing is likely to fail.

[Chrisee]

@UDP-novice it is unlikely that is the issue. Instead I think you need to split the two wifi bands on your Sky hub as these lights dont like the dualband SSID modern routers provide see these instructions Split Sky WiFi bands