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Discussion topic: Unable to monitor fox ess solar power online. Software reports being offline but broadband and Wi-F

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This message was authored by JRN65 This message was authored by: JRN65

Unable to monitor fox ess solar power online. Software reports being offline but broadband and Wi-F

Until very recently fox ess gave me online monitoring of our solar PV installation.  House is currently empty by workmen May recently have logged on the the Wi-Fi.  Could this have changed the freq from 2.4 (necessary) to 5.0 and how do I change it back.  Tried contacting Sky online but page wouldn't load, unlike this one....

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Unable to monitor fox ess solar power online. Software reports being offline but broadband and

Posted by a Superuser, not a Sky employee. Find out more

@JRN65 

 

It's conceivable that Hub settings have been changed by someone with physical access to it, but I'd think it's rather more likely they've switched something else off.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
JRN65
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This message was authored by JRN65 This message was authored by: JRN65

Re: Unable to monitor fox ess solar power online. Software reports being offline but broadband and

Thank you, I'll see if I can check that when next there though, like you, I consider it unlikely...but not impossible.

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