25 May 2024 09:11 PM
Open reach have been scheduled for the 28th to connect the line, but the hole has not been drilled. And due to panels, it almost certainly cannot be done without causing damage. I need to speak to a representative.
25 May 2024 09:19 PM
Posted by a Superuser, not a Sky employee. Find out more@Christopher2212 You'll need to call Sky.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion