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Discussion topic: Unable to make appointment

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This message was authored by Christopher2212 This message was authored by: Christopher2212

Unable to make appointment

Open reach have been scheduled for the 28th to connect the line, but the hole has not been drilled. And due to panels, it almost certainly cannot be done without causing damage. I need to speak to a representative. 

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This message was authored by GD1 This message was authored by: GD1

Re: Unable to make appointment

Posted by a Superuser, not a Sky employee. Find out more

@Christopher2212  You'll need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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