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Discussion topic: Unable to get any broadband services last night and today, affected tv, mobile so can’t do anything?

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Parrish+A
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Unable to get any broadband services last night and today, affected tv, mobile so can’t do anything?

‎20 Sep 2023 01:45 PM

No broadband last night and I can't run any diagnostics and sky app wasn't working!! No tv, broadband and app not working

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Lcaine72
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Re: Unable to get any broadband services last night and today, affected tv, mobile so can’t do anyth

‎20 Sep 2023 01:53 PM

We are the same and no help from sky either 

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Daniel0210
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Re: Unable to get any broadband services last night and today, affected tv, mobile so can’t do anyth

‎20 Sep 2023 01:58 PM

Posted by a Superuser, not a Sky employee. Find out more

@Parrish+A @Lcaine72 
On the main thread regarding the outage of 19/09/23 into 20/09/23, Sky staff stated
“Our engineers have now resolved this fault, however if you continue to experience issues please complete a power reset on your Sky Broadband Hub.” 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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