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Discussion topic: Unable to get IP Address

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Avatar for DCCDave
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This message was authored by: DCCDave

Message posted on ‎03 Oct 2026 08:33 AM

Unable to get IP Address

Hi Team,

Jusst had FFTP Installed a couple of days ago and my Sky Q Repeater is no longer able to get an IP Address and is showing the MR002 Error Code. I have now been through the reset sequence seversl times. My System is Wirless and the nearest other unit is my Printer. That appears to be connected. It looksl ike I need a replacement small Sky Q Reemote box?

 

DCCDave

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎03 Oct 2026 09:22 AM

Re: Unable to get IP Address

Posted by a Superuser, not a Sky employee. Find out more
@DCCDave wrote:

It looksl ike I need a replacement small Sky Q Reemote box?

Unfortunately not: neither a Q Mini box or a Q booster can use a wireless signal from a Max Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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