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Discussion topic: Unable to connect sky q box and sky mini

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This message was authored by: Loosingconnect

Unable to connect sky q box and sky mini

WiFi and broadband tests are fine however since installing my new sky router I have intermittent problems with both boxes loosing connection

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This message was authored by: Chrisee

Re: Unable to connect sky q box and sky mini

Posted by a Superuser, not a Sky employee. Find out more

@Loosingconnect if you have the newxwhite Sky hub then only the main Q box can connect directly to the hub with the Q Mini normally have to be networked to the main Q box intead. This ppage explains how to set this up https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub

 

If you get stuck call Sky as you may need to get an engineer out to provide boosters etc.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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