Unable to connect Max Pod

[Mags33]

I have received a Sky Max Pod today however am not able to get it to connect - the light goes off for 30 seconds or so and then starts to flash white.  I have currently positioned it about 2 meters away from the Hub and so wouldn't expect distance to be an issue.

I have tried scanning the various QR codes to add this to the MySky app (as per previous comments and threads) however it pops up with a page asking me to download the MySky app, even though it already exists on my device...  

The Pod is not showing under MyDevices on the app and there is no obvious way of adding this manually.

Any guidance appreciated on how I can get the Pod connected??

[Mags33 · Accepted solution]

update..   After leaving it plugged in for about 1 hour with the white light flashing it all of a sudden appeared as a hub in the MySky app, as offline at first but then allowing me to connect....