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Discussion topic: Unable to complete order
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This message was authored by: djxx
Message posted on 30 Dec 2025 11:32 AM
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Unable to complete order
Seems like an issue with the website. Every time I try to order it gets stuck on the delivery page
i see the royal mail delivery tile. But underneath there's another tile which just constantly tries to load, with the continue button greyed out.
Any clues on how to proceed? Don't want to order via phone as that will mean missing out on cashback
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Dec 2025 11:38 AM
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Re: Unable to complete order
If the same happens when using a different browser then your only option is to call Sky to get the order placed.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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