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Discussion topic: Unable to Download off the internet

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Avatar for MikeDeltaPapa
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This message was authored by: MikeDeltaPapa

Message posted on ‎01 Oct 2024 08:36 AM

Unable to Download off the internet

I have joined Sky today and am no longer able to download files to external hard drives. I believe there is a Sky Shield that might be the cause but cannot see how I can access it to change the settings. Can anyone help please?

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎01 Oct 2024 09:21 AM

Re: Unable to Download off the internet

Posted by a Superuser, not a Sky employee. Find out more

@MikeDeltaPapa 

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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