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Discussion topic: Broadband not worked all day and had a text saying issue resolved but still not working

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This message was authored by: Rachrae

Broadband not worked all day and had a text saying issue resolved but still not working

Had no internet all day had a text saying been resolved but it hasn't 

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This message was authored by: Chrisee

Re: Broadband not worked all day and had a text saying issue resolved but still not working

Posted by a Superuser, not a Sky employee. Find out more

@Rachrae you need to report that to Sky so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Addie15

Re: Broadband not worked all day and had a text saying issue resolved but still not working

Hi there! Thank you for escalating this. We have sent an invite to @Rachrae.

This message was authored by: Addie15

Re: Broadband not worked all day and had a text saying issue resolved but still not working

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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