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Discussion topic: Ultrafast 1 broadband

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This message was authored by Markrudling1975 This message was authored by: Markrudling1975

Ultrafast 1 broadband

Hi there Iv jst had my sky hub ultrafast 1 router fitted ..is it 5G

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This message was authored by GD1 This message was authored by: GD1

Re: Ultrafast 1 broadband

Posted by a Superuser, not a Sky employee. Find out more

@Markrudling1975  Sky Hubs (From the Q hub onwards) have 2.4ghz & 5Ghz wifi bands.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Markrudling1975
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This message was authored by Markrudling1975 This message was authored by: Markrudling1975

Re: Ultrafast 1 broadband

Thanks don't think my wireless doorbell is compatible 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ultrafast 1 broadband

Posted by a Superuser, not a Sky employee. Find out more

@Markrudling1975 

 

As posted by @jamesn123


Note that this process does not apply to the new (white) Max Hub

 

So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser.

 

To access the page, you'll need;

 

username: admin

 

password: sky OR your WiFi password

 

- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'

- Scroll to the bottom of the page and hit apply.

- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before

- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name

- Scroll down and hit apply

- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: Ultrafast 1 broadband

Posted by a Superuser, not a Sky employee. Find out more

@Markrudling1975 wrote:

Thanks don't think my wireless doorbell is compatible 


Doorbells tend to use 2.4ghz, so will be compatible with all Sky hubs.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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