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Discussion topic: Tv wont connect

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This message was authored by Brackenmyst This message was authored by: Brackenmyst

Tv wont connect

The downstairs tv and upstairs alexa lights and laptop connect to the router.  However my Samsung tv upstairs refuses completely.  It's not old (3 at most). I have tried changing the WPA settings,  turning off and on along with router and I have put the password in about 10 times to no avail.  It doesn't recognise the IP address when I try to set it up manually either.  Tell me what I'm doing wrong please? 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Tv wont connect

Posted by a Superuser, not a Sky employee. Find out more

@Brackenmyst power down the TV fully and leavecthe power disconnected for a minute or until the LED goes out before reconnecting ..That step should force the TV to reboot which should clear the memory used to store passwords which can become corrupted.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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