Discussion topic: Tv/wifi

This message was authored by: Abbie011 · ‎24 Jun 2025

WiFi keeps dropping and tv screen keeps losing signal or freezing on the picture

This message was authored by: Highlinder · ‎24 Jun 2025

@Abbie011 black or white router from Sky?

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This message was authored by: Abbie011 · ‎24 Jun 2025

It's white

This message was authored by: Highlinder · ‎24 Jun 2025

@Abbie011 Do the lights on the router change colour when this happens?

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This message was authored by: Abbie011 · ‎24 Jun 2025

Not that I've noticed no they always stay green

This message was authored by: JimM1 · ‎24 Jun 2025

@Abbie011 Have a look at the hub lights link below! With the White Sky Max hub then you need to have the white light as indicated.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

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