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Discussion topic: Tv saying no WiFi

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This message was authored by: Kays1

Tv saying no WiFi

I've had my broadband and TV Installed yesterday and the WiFi keeps dropping out, I've woken up today and my TV isn't working at all it's saying no internet connection but when I test the broadband on the app it says it's fine.

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This message was authored by: Coley-W95

Re: Tv saying no WiFi

Posted by a Sky employee

Hi there @Kays1, welcome to the Community Forum. Sorry to see that you're experiencing issues with the broadband dropping out on your TV. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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