Tv keeps buffering and losing connection

[Aber1]

For the last 48hrs our tv (through a fire stick) keeps buffering. 
just 2 in the house, 2 phones and tv no gaming etc . Speed is around 37

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147