Tv constantly buffering

[Cameronmcdonald]

I've recently swapped to sky from virgin and now my tv won't stop buffering when trying to stream a simple film or tv series! The router is only in the next room. I've even tried an extender/booster and it's still making tv unwatchable!

[Addie15]

Hi there, @Cameronmcdonald. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147