Trying to set up Sky Max Pod

[SimSA]

I've signed into the MySky app to follow the instructions for the Sky Max Pod Wi-Fi extender that I received today. The MySky app doesn't seem to recognise that I am using the app and keeps telling me to download it even though I'm already in it! I have the latest version but I keep going in a loop back to the App Store to reopen the app! I just want to access the instructions on how to set up the Max Pod please 

[mrsky30]

Did you have to call for sky pod or was there another online way to get one thank you hope it's sorted soon