Trouble with

[Mattykarla]

Having trouble with my sky broadband very slow and sometimes will not connect and will not connect to the apps and can't use internet on my apple phone I have had sky now for 20 plus years and it's getting worse not better

[Highlinder]

@Mattykarla Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.