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Discussion topic: Trouble getting service

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This message was authored by: ChloeC1989

Trouble getting service

signal on any floor other than the router level keeps dropping internet or has very little. This needs fixing asap. I've already bought one booster out of my own pocket and it's still bad. My of says no internet and yet the broadband says it's fine. 

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This message was authored by: caesarome

Re: Trouble getting service

Posted by a Superuser, not a Sky employee. Find out more

@ChloeC1989 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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