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Discussion topic: Trouble getting service
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This message was authored by: ChloeC1989
Message posted on 21 Aug 2025 10:56 PM
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Trouble getting service
signal on any floor other than the router level keeps dropping internet or has very little. This needs fixing asap. I've already bought one booster out of my own pocket and it's still bad. My of says no internet and yet the broadband says it's fine.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Aug 2025 05:37 AM
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Re: Trouble getting service
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
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If you need help please provide as much information as you can
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