05 Jun 2024 07:42 PM
I had wall to wall guarantee what since I have this after upgrade this is not working properly. I try to contact many time and has chat as well never fix the issue some content can't connect , can't get signal other side the wall . Very low connecting
06 Jun 2024 07:35 AM
Posted by a Superuser, not a Sky employee. Find out more@Karan+mall a lot depends on what the wall is made of and what else is in the way a block psrtition wall shouldn't be a problem but a solid brick or stone wall is a different proposition..However as a thin layer of metal foild will totally block the wifi signal as of course would a radiator so as a first step see if moving the hub higher might help.
If you would like help do post some details of your set up.
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