Discussion topic: Trouble connecting

This message was authored by Karan+mall This message was authored by: Karan+mall

Trouble connecting

I had wall to wall guarantee what since I have this after upgrade this is not working properly. I try to contact many time and has chat as well never fix the issue some content can't connect , can't get signal other side the  wall . Very low connecting


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This message was authored by Chrisee This message was authored by: Chrisee

Re: Trouble connecting

Posted by a Superuser, not a Sky employee. Find out more

@Karan+mall a lot depends on what the wall is made of and what else is in the way a block psrtition wall shouldn't be a problem but a solid brick or stone wall is a different proposition..However as a thin layer of metal foild will totally block the wifi signal as of course would a radiator so as a first step see if moving the hub higher might help. 

If you would like help do post some details of your set up.

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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