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Discussion topic: Trouble accessing emails, ebay, and other sites

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This message was authored by: geo1608

Trouble accessing emails, ebay, and other sites

Everytime I try to access any websites from like my emails, ebay, and others it comes up Hmm can't reach this page

ERR_ADDRESS_UNREACHABLE

 

Went to a cafe and the websites work fine, just seems to be my home Internet. Can get on to them all on phone and other devices just seems to be my laptop. 

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This message was authored by: Chrisee

Re: Trouble accessing emails, ebay, and other sites

Posted by a Superuser, not a Sky employee. Find out more

@geo1608 check the setting for Sky Broadband Shield in the product options area of the My Sky app or website. By default the setting  that can block certain activities.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: geo1608

Re: Trouble accessing emails, ebay, and other sites

Only had this issue for past 3 days, been with sky for 10+ years

This message was authored by: Chrisee

Re: Trouble accessing emails, ebay, and other sites

Posted by a Superuser, not a Sky employee. Find out more

@geo1608 in thst case it could becan issue with the connection to Sky's DNS. Which can normally be sorted by powering down the hub for an hour. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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