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Discussion topic: Tracking MY order

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This message was authored by Esther18 This message was authored by: Esther18

Tracking MY order

I am joining sky but I was tryig to track my order and shows that there's problem with my order.

 

Please let me know what to do

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tracking MY order

Posted by a Superuser, not a Sky employee. Find out more

@Esther18 wrote:

I am joining sky but I was tryig to track my order and shows that there's problem with my order.

 

Please let me know what to do


@Esther18 
In case you’re not aware, this is a forum where customers help other customers with Sky related issues. You aren’t talking to Sky Customer Services here. If it's asking you to contact Sky because of this problem you will need to give them a call when they open later. 

If you already have a Sky Mobile call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling a lot of large companies the start will be an automated response which may try to send you back to the forum.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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