@NinaCgreat19 if you want help from forum members post your hub's stats see Find your Sky Broadband router statistics
If the issue is intermittent it can be very difficult to find unless its present when the engineer runs the test.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
