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Discussion topic: This is my faster broadband connection and it is poor , can’t see any difference

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This message was authored by: Emma101513

This is my faster broadband connection and it is poor , can’t see any difference

I was advised this would provide me with adequate connection for gaming and multiple streaming, I can't even watch ITVX without constant lagging 

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This message was authored by: Chrisee

Re: This is my faster broadband connection and it is poor , can’t see any difference

Posted by a Superuser, not a Sky employee. Find out more

@Emma101513 the most likely issue is wifi spedds in your home. While Sky guarantee speeds to the hub thecsignal in your home depends on the layout and how it is built. Check your Sky hub is in the best place shich is out in tge open on a surfacecso its signal is not blocked by radiators and the like.  

Beyond thst you start to need additional WiFi kit which can come as part of Sky's WiFi Max pack see https://www.sky.com/help/articles/sky-wifi-max or you can buy your own wifi equipment 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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