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Discussion topic: Third Party Router

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This message was authored by naalssh This message was authored by: naalssh

Third Party Router

Hi all

 

I am in Ireland and have been using sky FTTP for a few years now. I have always used my own Asus router using anything@skydsl for the option 61 setting. I have never had any issues with this but today it just stopped working. I rebooted the Asus and the ONT several times but it would come back for a couple of minutes then go again. I plugged in the sr203 and it works perfect. If I plug the Asus back in it goes again. I havent changed any settings so wonder if Sky has changed something??


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naalssh
Topic Author
This message was authored by naalssh This message was authored by: naalssh Answer

Re: Third Party Router

Came home from work yesterday to find the broadband down. A reboot of the sky hub and it came back. Seems like there might be a problem with the line and not the Asus after all

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Third Party Router

Posted by a Superuser, not a Sky employee. Find out more

@naalssh 

What model is the Asus router?
Which Sky hub do you have that works?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
naalssh
Topic Author
This message was authored by naalssh This message was authored by: naalssh

Re: Third Party Router

Hi

 

I have an Asus RT-AX82u and a SR203 hub. I haven't changed anything on the Asus so either Sky changed something or the Asus got a firmware update over night that broke it

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Third Party Router

Posted by a Superuser, not a Sky employee. Find out more

@naalssh 

 

Could you post the wan settings screen and the lan->iptv vlan id vid screen

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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naalssh
Topic Author
This message was authored by naalssh This message was authored by: naalssh

Re: Third Party Router

@cookiemonsteruk I'm in work but will post later!

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Third Party Router

Posted by a Superuser, not a Sky employee. Find out more

@naalssh 

Would also be useful if you could check to see if its done a firmware update. If theres no logs on it, you could check the asus website to see if there was any versions released recently.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
naalssh
Topic Author
This message was authored by naalssh This message was authored by: naalssh Answer

Re: Third Party Router

Came home from work yesterday to find the broadband down. A reboot of the sky hub and it came back. Seems like there might be a problem with the line and not the Asus after all

This message was authored by TheHough This message was authored by: TheHough

Re: Third Party Router

@naalssh I have the exact same issue. Got home yesterday with the wifi down, rebooted the ONT and router numerous times, nothing working.

 

I'm using an Asus RT-AX88U with the option 61 setting.

 

If I put the original Sky Router back in place, it works. 

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