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Discussion topic: Think i need a new router. Broadband causing problems for weeks now!

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This message was authored by: HeatherThow

Think i need a new router. Broadband causing problems for weeks now!

Broadband has been causing problems for weeks. Lights keep going intermittentand speed dips to18 !!
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This message was authored by: Highlinder

Re: Think i need a new router. Broadband causing problems for weeks now!

Posted by a Superuser, not a Sky employee. Find out more

@HeatherThow Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

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