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Discussion topic: There’s a. Wi-fi problem on some devices

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This message was authored by: Hoolahan1960

There’s a. Wi-fi problem on some devices

For 5 days a Samsung TV is buffering continuously in the evening, unable to watch the TV.

Have religiously followed all steps to fix on My Sky to no avail.

Any suggestions?

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This message was authored by: Chrisee

Re: There’s a. Wi-fi problem on some devices

Posted by a Superuser, not a Sky employee. Find out more

@Hoolahan1960 it isxworth rebooting both your Sky hub and the TV. To do that on a TV disconnect the power until the power led goes out.

rebooting the hub should make it find the least congested WiFi channel to use which if the issue is interference will sort it at least temporarily. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Hoolahan1960

Re: There’s a. Wi-fi problem on some devices

Thank you so much for your assistance.

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