0

Discussion topic: The engineer did not connect the cable to my room

Reply
Avatar for RomanR
Level 0 icon
What's this?
This message was authored by: RomanR

Message posted on ‎10 Jun 2025 10:17 AM

The engineer did not connect the cable to my room

Sorry, Sky doesn't answer, what should I do?

Report post
Post 1 of 4
223 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Jun 2025 10:22 AM

Re: The engineer did not connect the cable to my room

Posted by a Superuser, not a Sky employee. Find out more
@RomanR wrote:

Sorry, Sky doesn't answer, what should I do?

@RomanR 
This is a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

 

What do you mean by the engineer not connecting the cable to your room? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Report post
Post 2 of 4
218 Views
0 Likes
Reply
Avatar for RomanR
Level 0 icon
What's this?
Topic Author
This message was authored by: RomanR

Message posted on ‎10 Jun 2025 10:36 AM

Re: The engineer did not connect the cable to my room

OpenReach requires confirmation or agreement from the letting agency or the property owner

Report post
Post 3 of 4
202 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Jun 2025 10:42 AM

Re: The engineer did not connect the cable to my room

Posted by a Superuser, not a Sky employee. Find out more

@RomanR 

Your post is difficult to follow but it seems Openreach want confirmation from your landlord or the management company that you have their permission to have Sky/Openreach carry out work on the premises.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Report post
Post 4 of 4
198 Views
0 Likes
Reply
Reply