The WiFi broadband an issue

[Paul493]

During the Christmas period, and high winds, the middle green light goes out on the WiFi device. Hence no WiFi.

The connections are solid and not the cause of the fault. 

Then after several hours the middle green light come back on. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147