Terrible speed

[AJ39]

I pay for 500mb/s wifi and it's only just been installed in my new build home. 

from the start the wifi was strong near the router (living room and front bedroom) but is shockingly slow in the kitchen, bathrooms and other 2 bedrooms. 

Now, my phone won't even load images, my telly is buffering constantly. I did a speed test and we're getting slower speed than the 4g router I had as an interrim! 

[Chrisee]

@AJ39 first question where is the Sky hub? If it is in a cupboard as so many developers think is a good idea move it as that alone will improve your wifi. You may need to buy a longer Ethernet cable to link it to the ONT but get it onto a surface in the open abive obvious obstructions like radiators etc.

You may still need extra equipmentvti get fast wifi in every room, Sky's Wifi Max package could wirk for you as that can supply 3 extenders if an engineer agrees they are needed. Alternatively you could buy your own kit which can work out cheaper in the long run.