Terrible service

[RAYhobson]

Been waiting since 5th Jan for my broadband and a phone line to be set up they are quotting 3 months what a joke I have contacted the call centre most days and have been sent around the world with promises that never happen

[RAYhobson]

I just want someone to call be back I need HELP

[Daniel0210]

@RAYhobson 

No one will call you back. Sky won't know who you are anyway as your Community log-in name is not connected to any Sky account you may have. You need to periodically call Sky to see if there's a earlier slot due to a cancellation but the installation is determined by Openreach not Sky.

[RAYhobson]

Thank you, It is for my dad who is 84 and does not understand what is happening yes open reach did come and have said it will be 3 month has virgin has took out a copper wire, But thank you  for your help