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Discussion topic: Wall to wall wifi but my phone has 1 bar

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This message was authored by: NicNikolic666

Wall to wall wifi but my phone has 1 bar

My phone only has 1 bar although I pay the highest subscription for enhanced wall to wall wifi and have 3 boosters. Any thoughts? My phone is on the Sky internet setting. I work from home and can't afford the delays with my phone.   

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This message was authored by: TimmyBGood

Re: Wall to wall wifi but my phone has 1 bar

Posted by a Superuser, not a Sky employee. Find out more

@NicNikolic666 wrote:

My phone only has 1 bar although I pay the highest subscription for enhanced wall to wall wifi and have 3 boosters. Any thoughts? 


Once three Max pods are in place, Sky has fulfilled the terms of the 'guarantee' (which really isn't) and will probably just offer to release you from that part of the contract with a small refund* - this is what's actually 'guaranteed'.

 

Beyond that you'll need to investigate your own options: hybrid Powerline-WiFi units may be viable.

 

*Still can’t get WiFi in every room? We’ll give you money back that you’ve paid for one month's broadband subscription including Sky WiFi Max. And, if you want, you can cancel Sky WiFi Max without paying any early termination charges.

 

https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: NicNikolic666

Re: Wall to wall wifi but my phone has 1 bar

WOW that's terrible! I had perfect wifi signal with BT but Sky promised they could provide the same for cheaper! Thanks very much for taking the time to answer my query. I will try to find hybrid Powerline-WiFi units!

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