Discussion topic: Terrible broadband & phone since full fibre service set up
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Message posted on 29 Aug 2024 05:49 PM
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Terrible broadband & phone since full fibre service set up
I moved. I got a full fibre broadband and talk deal. Broadband is not working adequately. Apparently phone cuts out after several rings too! I upgraded router to try resolve the constant buffering and signal too weak for my ring doorbell and security. Installed new router. PROBLEMS PERSIST. SKY health checks show all okay. I am losing my mind - i cannot do ANYTHING online with this service. Mid way between purchases the buffering starts on my ipad and /or my iphone. I cannot log in to any of my accounts INCLUDING SKY the buffering is unacceptable. I really need some help to resolve. This is not a service this is a nightmare. PLEASE HELP URGENTLY
Thank you.
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Message posted on 03 Sep 2024 11:20 AM
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Re: Terrible broadband & phone since full fibre service set up
Hi @JannyJanJan
Approx how many devices are connected to the hub?
Do these problems still happen if you try with ethernet?
Myself & Others offer our time to help others, please be respectful.
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