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Discussion topic: Terminating contract

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This message was authored by: isabelle15

Terminating contract

I have been without service for 2 weeks 

Seriously considering going  to a different provider

I've been with sky for many years.

I'm a pensioner with mobility issues and  live alone.

I need to speak to a person please, can't navigate your online system. 

Regards 

Debbie Futter 

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This message was authored by: caesarome

Re: Terminating contract

Posted by a Superuser, not a Sky employee. Find out more

@isabelle15 

You are not talking to Sky as this is a community where customers help each other.

 

If you have had no broadband for two weeks then what have Sky said when you reported this to them and if anything showing here for you:

 

https://www.sky.com/servicechecker

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This message was authored by: Daniel0210

Re: Terminating contract

Posted by a Superuser, not a Sky employee. Find out more

@isabelle15 wrote:

I have been without service for 2 weeks 

Seriously considering going  to a different provider


@isabelle15 

Depending on what the issue is if you just move to another provider the fault could move with you.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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