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Discussion topic: Temporary fault needs reporting

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Avatar for CarolJS
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This message was authored by: CarolJS

Message posted on ‎03 Jun 2024 03:52 PM

Temporary fault needs reporting

There is a fault on my broadband and phone cable. It has had a temporary fix by openreach but needs to be reported so sky can action a proper fix.

 

BUT I can't find where I report it as when I try it just says it's working ok. Well yes BECAUSE it's had a temporary fix AHHHhh

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎03 Jun 2024 03:56 PM

Re: Temporary fault needs reporting

Posted by a Superuser, not a Sky employee. Find out more

@CarolJS 

How did Openreach manage to fix anything (temporarily or otherwise) unless you initially reported an issue to Sky?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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