Broadband
2

Discussion topic: Temporary broadband to bridge the gap

Reply
Natsembee
What's this?
This message was authored by Natsembee This message was authored by: Natsembee

Temporary broadband to bridge the gap

‎01 Feb 2023 03:21 PM

I have a month to wait until an engineer is available to install the broadband i've purchased. I understand that if i purchased the basic broadband package, Sky could switch it over today. Are Sky able to provide basic broadband whilst I await the engineer? 

Report post
Post 1 of 3
1,353 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Temporary broadband to bridge the gap

‎01 Feb 2023 03:44 PM - last edited: ‎01 Feb 2023 03:45 PM

Posted by a Superuser, not a Sky employee. Find out more

@Natsembee 

 

No: provisioning 'basic broadband' (presumably ADSL or FTTC) still has both a lead time and a set-up cost charged by Openreach to the ISP, which is why no ISP will provision such service during a wait for FTTP infrastructure to be installed (for which they will also be charged).

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Report post
Post 3 of 3
1,340 Views
Reply

Did this answer not help you?

Reply

All Replies

GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Temporary broadband to bridge the gap

‎01 Feb 2023 03:22 PM - last edited: ‎01 Feb 2023 03:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Natsembee  No as Sky do not offer 31 day contracts, you're best looking down the mobile broadband route for the short time you're waiting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 2 of 3
1,349 Views
Reply
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Temporary broadband to bridge the gap

‎01 Feb 2023 03:44 PM - last edited: ‎01 Feb 2023 03:45 PM

Posted by a Superuser, not a Sky employee. Find out more

@Natsembee 

 

No: provisioning 'basic broadband' (presumably ADSL or FTTC) still has both a lead time and a set-up cost charged by Openreach to the ISP, which is why no ISP will provision such service during a wait for FTTP infrastructure to be installed (for which they will also be charged).

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
1,341 Views
Reply

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion