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Discussion topic: Temporarily moving internet

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This message was authored by: Pinky2323

Temporarily moving internet

I have to move into temporary accommodation while I have my kitchen floor dug up due to water pipes being replaced.  I'm only moving 2 mins up the road into an empty house for maybe 1 or 2 months and will them move back to my house.  I have partial fibre and the box is probably the same distance from my house to temp house.  Can sky move my line to my new house for a few weeks? Iv used a 'move house' 20 months ago and have just taken out a new contract.

many thanks if u can help.  

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This message was authored by: TimmyBGood

Re: Temporarily moving internet

Posted by a Superuser, not a Sky employee. Find out more

@Pinky2323 

 

There's no such thing as a temporary move for broadband: that's just not how the national network topology and wholesale broadband supply functions.  It would have to be a Home Move (with the typical lead time or longer over Christmas/New Year), and then another one to relocate back again, with the data circuit to each address activated and deactivated as appropriate.  Sky may be prepared to do this, but will probably want to extend the contract each time.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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