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Discussion topic: Television wont work!!

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This message was authored by: Netflix

Message posted on ‎14 Apr 2026 12:19 PM

Television wont work!!

The screen is on in full picture bit ot won't move. We've tried changing the batteries numerous times have turned the TV in and off also the router but nothing is working please help.

 

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Superuser
This message was authored by: GD1

Message posted on ‎14 Apr 2026 12:31 PM

Re: Television wont work!!

Posted by a Superuser, not a Sky employee. Find out more

@Netflix  This doesn't sound like a broadband related issue but a TV setting issue.  Without know what TV you have the community won;t be able to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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