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Discussion topic: Technician
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This message was authored by: washedout
Message posted on 18 Aug 2026 01:20 PM
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Technician
Im getting very frustrated. I was given a new router. It doesnt connect to my tv or laptop. Got talking to someone for over an hr on friday whom I gave my bank card details to pay for delivery of a new one. ( money which was said to be returned on delivery ) with a technitian arriving approx 2 hrs after the new router. I waited in all day yesterday and now today eigh no sign of either. How can I talk to a person?
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This message was authored by: washedout
Message posted on 18 Aug 2026 01:21 PM
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Re: Technician
Oh and my emails for that account dont work so ive prob missed some stuff since the 14th
This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 18 Aug 2026 02:06 PM
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Re: Technician
@washedout wrote:
Got talking to someone for over an hr on friday whom I gave my bank card details to pay for delivery of a new one. ( money which was said to be returned on delivery ) with a technitian arriving approx 2 hrs after the new router.
Unfortunately that sounds extremely suspicious. I'm not aware of any support from Sky which would operate like that.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Lucyliu2
Message posted on 18 Aug 2026 02:23 PM
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Re: Technician
Very!
check your bank and block your card as soon as you can.
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