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Discussion topic: Technical fault

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This message was authored by: Manc1

Message posted on ‎14 Aug 2026 02:36 PM

Technical fault

Sky   There is a technical fault. Please try again later.  The programme suddenly stops and the television freezes.  Happened all day yesterday and had happened again.  Says all my services are working fine so don't understand what is happening.  

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Aug 2026 02:54 PM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Manc1 check the indicatir lights on your hub when you lose connection and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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