0

Discussion topic: Technical fault

Reply
Avatar for Manc1
Level 1 icon
What's this?
This message was authored by: Manc1

Message posted on ‎14 Aug 2026 02:36 PM

Technical fault

Sky   There is a technical fault. Please try again later.  The programme suddenly stops and the television freezes.  Happened all day yesterday and had happened again.  Says all my services are working fine so don't understand what is happening.  

Report post
Post 1 of 2
82 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎14 Aug 2026 02:54 PM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Manc1 check the indicatir lights on your hub when you lose connection and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
69 Views
0 Likes
Reply
Reply